terms and conditions

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Holly Davis

Tel: UK 01994 241255 Inter: +(44) 1994 241255

Mon - Fri : 9.30am - 6.30pm Weekends available.

Or you can EMAIL us

Tel: UK 01994 241255 Inter: +(44) 1994 241255

Mon - Fri : 9.30am - 6.30pm Weekends available.

Or you can EMAIL us

Holly Davis

International Animal Communicator and Therapist

Terms and Conditions

All our workshops, clinics and courses must be paid for, in full, 14 days prior to commencement.

Our other services must be paid for, in full, prior to commencement.

We are committed to providing you with the best Client Experience that we can.

However, we appreciate there will always be circumstances where things don’t go according to plan for ourselves or for our clients.

We appreciate, however, that when things don’t always run to plan it would be unfair to expect our clients to agree to, or be bound by, terms where our clients are unfairly disadvantaged.

However, we also believe that we have the right to be paid for the services that we provide, for which we have taken bookings in good faith.

Therefore, if there is a problem with your booking we are pleased to offer you the following choices:

If you are unable to take up a service that you have already booked and paid us for:

Please let us know as soon as possible and we will re-book you in for a later date.

We will do our best to re-book that same service with another client.

If we are able to do so we will refund your payment in full. Which constitutes the difference between the cost of the service you originally booked and the service we have re-booked with the replacement client.

If we cannot re-book your service/time slot with another client:

We reserve the right to retain your payment.

If you miss your appointment or do not cancel giving at least 24 hours notice:

We reserve the right to retain your payment as the time slot was still booked to you personally and could have been made available to another client.

If we cannot carry out a service you have booked with us:

We will happily refund your payment in full or re-book your service for you-

The choice is yours.

Your personal details will never be passed on to any third parties with out your permission.